Policies
Care Assess is committed to complying with all relevant standards, terms and conditions, and legislation in relation to our community care programs and services.
We have policies and procedures in place to manage our organisation and our workforce, and to protect the rights of our clients.
Please find below a number of policies we want to make available publically to all of our clients. Other relevant policies are also available on request.
Policies:
- Managing Separation of Assessment Services and Service Delivery
- Carers
- Special Needs
- Complaints and Feedback
- Advocacy
- HACC Fees
- Fees-for-Service
- Privacy
Downloadable Brochures:
- Code of Conduct
- Privacy Policy
- Confidentiality Policy
- Police Certificate checks and compliance policy and procedure
- Workplace Health and Safety Policy 2013
- Advocacy Policy
- Advocacy Procedure
- Complaint (Client) and Feedback Policy
- Complaints Management Procedure
- Client consent policy and procedure
- Consumer Rights to Refuse a Service Clincial Policy
- Access to Appropriate Service Planning Policy
- CALD Service Users with Special Needs Policy Document
- Special Needs Group Draft Policy
- Protecting Consumer Rights Policy
- Supporting Carers
- Special Needs
