Assessor best practice principles



All assessors should know, understand and be committed to national best-practice, including the following assessment principles:

  • Wellness and the reablement approach and philosophy
  • Providing quality client information
  • Competency based training for assessors
  • Stakeholder engaging and collaboration
  • Maintaining up-to-date information and knowledge of local community resources and services that can support clients’ independence and improved their ability
  • Ensuring access to timely assessment and services
  • Ensuring equity and consistency with national guidelines
  • Accommodating diversity by being adaptable to the special requirements of the diverse target groups
  • Collection of quality data for planning, evaluation and continuous improvement of services

Key assessor competencies

Assessors should be competent in the following areas:

  • Demonstrating a current understanding of the context and service provider network, and draws on supporting knowledge of local information relevant to service provision and client care
  • Using a relational and observation based approach to identifying and collecting information
  • Using interpretative and collaborative skills to make decisions
  • Using efficient processes to initiate referrals and coordinate plans of support and care

Appropriately skilled assessors should:

  • Use observation and motivational techniques
  • Understand and respond appropriately to the reactions that consumers may have to reablement
  • Partner with consumers to agree on goals and support plans with clients
  • Carry out an activity-based assessment (including reablement and risk assessment)
  • Plan and refer care and support in line with the reablement aims